Terms and Conditions
Tuesday 24th, October
TERMS AND CONDITIONS
- Waxbrothers require payment before we dispatch goods.
- Placing an order means you accept our tems and conditions.
- Extra shipping charges will be emailed to you for your approval.
- Waxbrothers can email you a scan and progress report on your order if required.
- Waxbrothers dispatch orders every working day for delivery.
- Waxbrothers can not be held responsible for delayed orders due to late delivery beyond our control. ie Driver can get no response from customer or festive season high demands.
- Waxbrothers will work to solve every problem by keeping you fully informed.
- Returned items may have a re stock fee. Any item that has been damaged must be reported to us in Writing (Email) with pictures of damage in a reasonable amount of time. We are a fair company and feel 5 working days is time to organise pictures of the damage. The product, A candle with a wick is only considered broken when a major part is missing. (ie no wick, broken in half). We will refund if we can not replace all candles that have been damaged as long as we have being notified in writing, with pictures showing damage.
- Whoelsale candles can not be refunded if you can not sell them.
- Items can be insured against breakage. Pouring pots that get dented in travel, can be bent back into shape.
- Candles are a naked flame and due care should be taken. Soot will be the result of any naked flame from your fire place or from a candle. Trim wicks to reduce flame size.
- There are no harmfull chemicals in our candles.
- Soya, Rapeseed and paraffin wax are non hazard materials.
- Candle wick is pure cotton untreaded.
- Fragrance oils and from essential oils.
- By definition a candle is designed to light. If this does not happen. It is a faulty product.
- Delivery service is Fastway

Introduction
These terms and conditions govern your use of this website; by using this
website, you accept these terms and conditions in full. If you disagree with
these terms and conditions or any part of these terms and conditions, you must
not use this website.
Unless otherwise stated, Waxbrothers and/or its licensors own the intellectual
property rights in the website and material on the website.
all these intellectual property rights are reserved.
You must not:
- republish material from this website (including republication on another
website); - sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on this website for
a commercial purpose; - [edit or otherwise modify any material on the website; or]
- [redistribute material from this website except for content specifically
and expressly made available for redistribution
Acceptable use
You must not use this website in any way that causes, or may cause, damage to
the website or impairment of the availability or accessibility of the website;
or in any way which is unlawful, illegal, fraudulent or harmful, or in
connection with any unlawful, illegal, fraudulent or harmful purpose or
activity.
You must not use this website to copy, store, host, transmit, send, use,
publish or distribute any material which consists of (or is linked to) any
spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other
malicious computer software.
You must not conduct any systematic or automated data collection activities
(including without limitation scraping, data mining, data extraction and data
harvesting) on or in relation to this website without Waxbrothers express written
consent.
Restricted access
Access to certain areas of this website is restricted. Waxbrothers reserves the
right to restrict access to Members areas of this website, or indeed this entire
website, at Waxbrothers discretion.
If Waxbrothers provides you with a user ID and password to enable you to access
restricted areas of this website or other content or services, you must ensure
that the user ID and password are kept confidential.
Waxbrothers may disable your user ID and password in Waxbrothers sole discretion
without notice or explanation.
[User content
Your user content must not be illegal or unlawful, must not infringe any
third party's legal rights, and must not be capable of giving rise to legal
action whether against you or Waxbrothers or a third party (in each case under any
applicable law).
You must not submit any user content to the website that is or has ever been
the subject of any threatened or actual legal proceedings or other similar
complaint.
Waxbrothers reserves the right to edit or remove any material submitted to this
website, or stored on Waxbrothers servers, or hosted or published upon this
website.
Notwithstanding Waxbrothers rights under these terms and conditions in relation
to user content, Waxbrothers does not undertake to monitor the submission of such
content to, or the publication of such content on, this website.
No warranties
This website is provided “as is” without any representations or warranties,
express or implied. Waxbrothers makes no representations or warranties in relation to
this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, Waxbrothers does
not warrant that:
- this website will be constantly available, or available at all; or
- the information on this website is complete, true, accurate or
non-misleading.
Nothing on this website constitutes, or is meant to constitute, Bad advice of any
kind. If you require advice in relation to any legal
matter you should consult an appropriate professional.
Limitations of liability
Waxbrothers will not be liable to you (whether under the law of contact, the law
of torts or otherwise) in relation to the contents of, or use of, or otherwise
in connection with, this website:
- to the extent that the website is provided free-of-charge, for any direct
loss;] - for any indirect, special or consequential loss; or
- for any business losses, loss of revenue, income, profits or anticipated
savings, loss of contracts or business relationships, loss of reputation or
goodwill, or loss or corruption of information or data.
These limitations of liability apply even if Waxbrothers has been expressly
advised of the potential loss.
Exceptions
Nothing in this website disclaimer will exclude or limit any warranty implied
by law that it would be unlawful to exclude or limit; and nothing in this
website disclaimer will exclude or limit Waxbrothers liability in respect of
any:
- death or personal injury caused by Waxbrothers negligence;
- fraud or fraudulent misrepresentation on the part of Waxbrothers or
- matter which it would be illegal or unlawful for Waxbrothers to exclude or limit,
or to attempt or purport to exclude or limit, its liability.
Reasonableness
By using this website, you agree that the exclusions and limitations of
liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
Other parties
You accept that, as a limited liability entity, Waxbrothers has an interest in
limiting the personal liability of its officers and employees. You agree that
you will not bring any claim personally against Waxbrothers officers or employees
in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the
limitations of warranties and liability set out in this website disclaimer will
protect Waxbrothers officers, employees, agents, subsidiaries, successors, assigns
and sub-contractors as well as Waxbrothers.
Indemnity
You hereby indemnify Waxbrothers and undertake to keep Waxbrothers indemnified against
any losses, damages, costs, liabilities and expenses (including without
limitation legal expenses and any amounts paid by Waxbrothers to a third party in
settlement of a claim or dispute on the advice of Waxbrothers legal advisers)
incurred or suffered by Waxbrothers arising out of any breach by you of any provision
of these terms and conditions, or arising out of any claim that you have
breached any provision of these terms and conditions